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Communication

RentFig Email

Compose and send professional emails directly from RentFig. Track all communication history with tenants and contacts in one place.

Getting Started

  1. Compose an email — Click 'Compose' from the Email section. Use templates or write from scratch.
  2. Add recipients — Select tenants, landlords, or contacts from your address book.
  3. Use email templates — Choose from pre-written templates for common messages (payment reminders, maintenance requests, notices, etc.).
  4. Attach documents — Include leases, certificates, or other files directly in the email.
  5. Send now or schedule — Click 'Send' to deliver the email straight away. To send it later, compose from Communications instead and pick a date plus a time of day (morning, midday or evening). RentFig logs every message automatically either way.
  6. View email history — All emails are logged to the relevant contact, property, or tenancy record for easy reference.

Common Questions

Are there email templates available?

Yes, RentFig includes templates for payment reminders, maintenance requests, tenancy notices, and general inquiries.

What email address will tenants see when I send an email?

Emails are sent from your RentFig account. If you configure a custom email address in settings, that will be displayed.

Can I schedule emails to send later?

Yes — compose from the Communications section and choose a date plus a time of day (morning, midday or evening). RentFig holds the message and sends it in that slot, attachments included. You can schedule up to a year ahead.

Still need help?

Try our AI help bot — it can answer most questions instantly.

If it’s still not resolved, email us at support@rentfig.co.uk